TSANG HOK YEE

- Liaised with client to understand the commercial needs - Identified business structures and user requirements - Provided training and customer support - Assisted in cloud-based systems configuration and deployment

- Improved work efficiency and productivity by issuing orders and invoices on time - Communicated with overseas forwarders and local delivery companies on emails and calls to maintain on-time shipment and stock stability - Applied import and export declaration on time to avoid extra charges - Performed daily office administration work

- Created reports outlining important facility statistics and condition to monitor budget and initiate efficient use of energy - Facilitated cross-team meeting by scheduling through emails and calls - Handled client enquiries on emails and calls to facilitate customers’ understanding towards our performance - Prepared PowerPoint training materials for workshop of 150+ participants - Designed a variety of different signages and bulletins to ensure smooth operation and safe workplace - Performed daily office administration work