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l Write advertisements (for the company's media accounts) to promote products, expand the potential new customer market, and enhance the company's visibility and influence through content planning. l Responsible for the daily, weekly, and monthly data statistics of the company’s social media accounts on Weibo, WeChat, and Douyin, including views, likes, shares, and comments, to support decision-making and business analysis. l Respond to customer inquiries according to company guidelines (regarding pre-launch promotion of automotive products) and maintain the customer service experience during the pre-launch promotion period. l Hong Kong Crowne Plaza Hotel / Banquet Department part time job June 2019 - August 2019 l Enthusiastically provide service to guests, effectively address various customer service needs and issues, and enhance customer satisfaction